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Agreements & policies

What Chocka Club asks you to read or accept, and where to find it afterwards.

What you might be asked to accept

Two kinds of document are agreements: a waiver, where you confirm you understand the risks of taking part, and terms, which cover things like cancellations and conduct. You accept these by ticking to confirm you’ve read each one and typing your full name once to sign — a signature that’s recorded against your account, with the date.

What you only need to read

A privacy notice explains what Chocka Club does with your personal information. It’s published for you to read rather than signed, and it never stops you booking.

Why booking sometimes pauses

If Chocka Club requires a waiver or terms and you haven’t accepted the current version, booking stops once to show it to you. Accept it and you go straight back to what you were doing — nothing is lost, and you won’t be asked again for that document until it changes.

Booking pauses in the same way for a child you are booking, because you accept on their behalf. It does not pause for another adult you are booking for — they accept separately, and your payment goes through in the meantime.

When a document is updated

Acceptance is recorded against a specific version, so if Chocka Club publishes a new one you’ll be asked to accept that. Your earlier acceptance isn’t deleted or overwritten — the record of what you agreed to, and when, stays exactly as it was.

Reading them any time

Everything Chocka Club publishes is on the Policies & agreements page, readable by anyone without signing in — so you can read the waiver before deciding to book, not only at the moment you’re asked to sign it. What you have accepted, and when, is on the Agreements tab of your account.

Signing for a child you are booking

You accept once for every child in the booking. The screen lists them under This agreement covers, along with a statement that you are their parent or guardian and may agree on their behalf. One tick and one Type your full name to sign covers all of them.

You set who each person is to you at checkout — see Booking for other people.

Booking for another adult

They accept for themselves. Your booking and payment go through without waiting for it. There are three ways their acceptance is taken:

By email link. If you gave their email address they are sent a link showing what to accept and any questions Chocka Club asks. They do not need an account.

By creating an account. They can register and accept there instead. Either route produces the same acceptance.

In person. If you did not give an address, or the link did not arrive, Chocka Club takes their acceptance at the meet-up on paper or verbally and records it. The record states that it was taken in person.

What the tick and the typed name record

There is one tick per document, and it records that you have read that document. The typed name is your signature, recorded once, with the version you saw and the date. Where you are accepting for other people, the record names you and each person it covers.

Agreements you accepted for somebody else

The Agreements tab of your account lists them under Signed for someone else, with who each one covers and the text you accepted.

Anything somebody else accepted on your behalf is in your own list, marked as accepted for you and naming who did it.

Who the agreement is with

Chocka Club, not the booking system. The booking system shows you the document and keeps the record of your acceptance; the agreement itself, and anything it says, is between you and Chocka Club. Questions about what a document means are for them.
A waiver or terms can pause a booking until you accept it. A privacy notice never does — it’s there to be read.